Shipping & Returns
Shipping Policy
We partner with Zendrop to process and fulfill orders. Once your order is placed, it is securely processed and shipped through our fulfillment network to ensure a smooth and reliable delivery experience.
Shipping times and costs may vary depending on your location, the product ordered, and the shipping method available at checkout. After your order has been shipped, you will receive tracking information whenever it is available so you can follow your package's journey.
Please note that delivery times are estimates and may be affected by customs procedures, carrier delays, or other circumstances beyond our control.
Return & Exchange Policy
We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can review the issue and assist you with the appropriate solution.
To request a return or exchange, please contact our customer support within 30 days of receiving your order.The item must be unused, unworn, and in its original condition and packaging.
Please note that certain products may not be eligible for returns or exchanges due to hygiene, safety, or product-specific restrictions.
As our orders are fulfilled and shipped through Zendrop, return procedures may vary depending on the product and fulfillment location. We will provide you with the necessary instructions after reviewing your request.
Customers are responsible for providing accurate shipping information when placing an order. We cannot guarantee refunds or replacements for packages delivered to an incorrect address provided by the customer.
If your order arrives damaged, defective, or incorrect, please contact us with your order number and clear photos of the item and packaging. We will review your request and work to resolve the issue as quickly as possible.